Frequently Asked Questions

What is the privacy health check  tool?

• Our Privacy Health Check  is an interactive online assessment designed to help business owners evaluate their organization's data protection practices, their inherent data risk and identify areas for improvement.

How does the self-assessment tool work?

• The assessment guides you through a series of questions about your current data protection practices. Based on your responses, it provides a detailed report with scores and recommendations.

Who should use the self-assessment tool?

• The tool is ideal for business owners, IT managers, compliance officers, and anyone responsible for data protection within an organization.

How long does the assessment take to complete?

• The assessment typically takes between 20-30 minutes to complete, depending on the complexity of your data protection practices.

Can I save my progress and return to the assessment later?

• Yes, you can save your progress at any time and return to complete the assessment at your convenience.

What is included in the privacy toolkit?

• The toolkit includes a variety of resources including privacy notices and policies, data breach tools and templates, guides on privacy compliance, data risk management, and vendor management.

How do I download the toolkit resources?

• Once you purchase the toolkit, you will receive a link to download all the resources in a convenient digital format.

Are the templates customizable?

• Yes, all templates are fully customisable to fit your specific business needs and requirements. There are instructions within each document and suggestions for how to best align practices and notices to your organisation.

Do you offer updates to the toolkit?

• Yes, we regularly update our toolkit to reflect the latest regulatory changes and best practices. Customers will receive notifications about updates and can download the latest versions.

How much does the self-assessment tool cost?

• We offer several pricing plans based on the features and support levels. Please visit our pricing page for detailed information.

What payment methods do you accept?

• We accept various payment methods including credit/debit cards, PayPal, and bank transfers.

What should I do if I encounter technical issues with the tool?

• If you experience any technical issues, please contact our support team via live chat, email, or phone. Our support team is available to assist you with any problems you may encounter.

Do you offer customer support for using the toolkit?

• Yes, each resources we created with instructions and guidance on how to use them but if you have suggestions, feedback you can reach out to our support team for assistance with customising templates. We are not, however, able to offer legal advice about circumstances. Our aim with the toolkit is that it provides you with the right knowledge to be able to determine the best outcome for your business. 

How is my data protected when using the self-assessment tool?

• We take data security very seriously. All data entered into the self-assessment tool is encrypted and securely stored. We comply with GDPR and other relevant data protection regulations to ensure your data is safe.

Will my assessment results be shared with anyone?

• No, your assessment results are confidential and will not be shared.

Can I use the self-assessment tool if my business is not based in the UK or Europe?

• Yes, the self-assessment tool is designed to be useful for businesses worldwide. However, it is particularly tailored to meet the requirements of GDPR and similar data protection regulations.

Do you offer any training or workshops on data protection?

• Yes, we offer webinars and online workshops to help you understand and implement effective data protection practices. Please check our events page for upcoming sessions.